For years, we layered AI on top of tools. In 2025, Microsoft flipped the model:
AI now drives the experience: how content is created, how decisions are made, and how work flows across teams.
That pivot came through loud and clear at Microsoft Ignite, with Copilots and agents emerging as the new operating system for work, reinforced by a surge of new capabilities such as Work IQ, Agent Mode, and deeper Microsoft 365 integration.